General Feedback
How should we improve our feedback and product management tools?
We are listening and use this feedback to prioritize our roadmap!
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493 results found
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Customizable list of words to ignore to improve search results I've been usability testing a test version of our UserVoice forums before they go live. Our users frequently use the product name as they are describing an issue (e.g., "Please do [some change] to [product]"). Because the idea filtering is based on an OR list of words, as soon as users type "[product]" 2 things happen:
The website speed crawls to a standstill, making it hard for them to continue typing and increasing their frustration.
A huge list of ideas appear that are no longer of any help whatsoever to them when looking for similar ideas.
I'd…
34 votes -
Follow updates for everything an account supports It would be great to follow accounts, so that when an update occurs for anything a user on an account is associated with, I can be aware as well.
11 votes -
Ability to insert an image or attach a file to an individual reply by Admin To post a reply as an admin, I click “Admin” link then click “Post Comment” or “Email Subscribers”.
Is there a way to insert an image or attach a file to an individual reply as an admin? I don’t see a button or link to add images or files to a reply.
I know that “Attach a File” is available when a user posts a new idea (feature request or bug) for the first time. But what about an individual reply?
8 votesGreetings from UserVoice,
When posting comments from the admin console, you now have the ability to include attachments.
You can also now include attachment when sending internal status updates and public status updates.
Checkout the image included with this status update.
Let us know what you think.
Thanks for the feedback!
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2 votes
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Search and Filter Ideas Based on User who Submits Allow me to search/filter by the ideas that I've submitted
2 votes -
Invite and remove users on multiple private forums at once Some accounts have multiple private forums and need to invite the same set of users to the forums or remove the same set of users from each forums. It would be ideal to have a way to do this for all forums at once, instead of having to go into every forum.
9 votes -
12 votes
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18 votes
Hi everyone!
We have added this functionality to the product. You can now follow up 1:1 with the user who creates an idea, comments on it or who had a request captured by a contributor.
When the user replies, their reply will be captured within UserVoice as well, so you can keep the conversation within UserVoice.
Learn more about how this feature works here: https://feedback.uservoice.com/knowledgebase/articles/1903000
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It would be great if I could create ideas on behalf of users I often get emails from users with suggestions and ideas. It would be great if I could add them to the feedback forum on their behalf (just like I can with tickets)
23 votesYou can now capture feedback on behalf of your customers using the contributor sidebar. Learn more here: https://feedback.uservoice.com/knowledgebase/articles/917820
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Add a ‘User interface’ or ‘General feedback’ Category as the categories provided are too restrictive I am posting this and other recent feedback ideas in ‘Roadmap’ not because they belong there, but because there is nowhere appropriate to put them!
2 votes -
API endpoint to unassign seats Hello Team,
Currently there's an API endpoint that allows you to deactivate a user. Since most of the time this action is done when terminating a user it would be great if you could create a billing endpoint that allows you to remove seats so that you could automate user offboarding altogether.
3 votes -
Increase the number of suggestions and users per page Currently 20 results (suggestions or users) show per page.
11 votes👋,
Last week we released an update to our admin console Idea Grid. One of the new features you have available to you is the ability to increase the number of ideas you can view per page (20, 50, 75, or 100) to better align with your needs. Check it out!
Thanks for this feedback and your continued support or our product.
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Prompt users to vote for an idea when they comment When users comment, they may not realize they should vote to receive notifications.
8 votes -
Ability to disable emails to external users Ability to disable emails to external users so that only internal (licensed) users can receive emails. Block the ability to send to external end users.
11 votes -
Add custom questions when creating an idea on the portal/widget When a user goes to create an idea, they only have to give a title. Often Product Teams want to ask their users for additional details and be able to make these fields required.
This allows Product Managers to get the full details they need from users when they post an idea, and limits them needing to follow up for more information.
422 votes -
Capture Feedback on Multiple Users at Once Ability to capture feedback on multiple end-users at once
8 votes -
Option to not mark blocked users content as spam To address different use cases for blocking a user.
1 vote -
Hubspot Integration We would use an integration with Hubspot to keep our UserVoice users in sync with our customer base in Hubspot.
15 votesThanks for leaving this feedback! We are happy to say that we now offer a Company & Contact data sync service with Hubspot. Please write in to us at support@uservoice.com for more information about getting setup.
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Surface when a user was last autoprompted and when their next autoprompt will be This can go on the user's sheet. It will indicate the last date/time they were autoprompted, and when they will be eligible for the next autoprompt.
2 votes -
Reformat contributor notifications to the old format that contained user information Can you please bring back the old contributor notification email back where it contained:
* The text of the feedback that you captured from the customer
* The page you were on when you captured the feedback
* The customer's name, email address, and account
* If the user notified of the status update?This was so helpful for our CSM/AM agents to see who from the customers base they need to follow up with when a feature is released.
Now we don't see this great format with the emails attached to the feature released notification, but we really want…
1 vote
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